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Ten things folks still do, and shouldn't
I came across this article today Ten Things Not to Do and I think it's worth posting. No customer I've visited so far has 1) backup, 2) anti-malware installed, and if they do have an anti-virus, it's not updated or configured correctly. With an hour of tech support, you can save yourself the three hours minimum it takes ANY support person to clear viruses/malware. And lately, I'm seeing more and more that folks are losing data because the infections are so bad, I have to reinstall. Data recovery is expensive, I can hook you up with a FREE online backup service (up to 2GB, unlimited is a minimal monthly cost). And get a good surge protector! That $25 will pay itself back ten-fold. Just my two cents of experience with thunderstorms!