Viewing entries tagged with 'virus'

New version of Malwarebytes released!

Posted by Susan Guggenheim on 2 April 2010 | 0 Comments

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It's way better than version 1.44, and it's available here:

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Computer Users just don't update their virus software

Posted by Susan Guggenheim on 25 February 2010 | 0 Comments

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According to a 2006 survey sponsored by ESET, a global provider of security software for enterprises and consumers, and conducted by Harris Interactive(R), homeland computer security should be on high alert.

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Cannot say enough good things about Malwarebytes

Posted by Susan Guggenheim on 3 February 2010 | 0 Comments

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Time and time again, I run across PCs and laptops with a security suite installed, like Norton or Trend Micro, that still are infected with trojans and malware. On my latest service call I found a machine with Norton chugging along, slowing performance to a crawl, delivering logs that were clear of all infections.

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Safer web browsing

Posted by Susan Guggenheim on 5 December 2009 | 0 Comments

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Visiting malicious websites is a major hazard, and not one you can avoid. Mis-spell or mistype a web address, or click on a button that offers a product, and you could be downloading malicious code to your computer that will put it out of action totally.

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Infected with Cyber Security?

Posted by Susan Guggenheim on 19 November 2009 | 0 Comments

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This infection has changed over time, and requires new methods and new tools to remove it. It ain't easy - I just disinfected one machine and it took over 2 hours. I used 2 protocols and 4 utilities. So call if you are infected, I'm pretty sure I can help.

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How trojans and malware work AND a new scanner to try

Posted by Susan Guggenheim on 4 October 2009 | 0 Comments

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If you've ever wondered just how hackers infect your computer, read this very informative Trend Micro newsletter article. I've started using TM's Beta version of HouseCall- it's way faster. If you think your machine is infected, go to the site and download the Beta version.

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Free online anti-virus toolkit from Trend Micro

Posted by Susan Guggenheim on 10 September 2009 | 0 Comments

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When I'm working with an infected PC, and I can use a web browser, I use a couple of free online tools to disinfect the machine when the installed tools won't open. Go to Trend Micro's free anti-virus tool kit I use House Call and Hijack This to remove viruses, trojans and malware from infected machines. If you can't open a browser, there is still lots you can do to disinfect your PC, tell me what you're experiencing and I will give you a next step.

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It's a viral jungle out there

Posted by Susan Guggenheim on 21 August 2009 | 0 Comments

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I have never seen so many computers hit with so many viruses and malware. I emailed all my friends around the country and we're all getting the same rate of disinfection - for every one we can clean, we have to wipe and reinstall another, so 1:1. The procedures are lengthy and ardous. You will need a boot disk with tools on it to get anywhere. At a certain point you have to call it a day and reinstall the OS. Be preventive instead - install and configure AVG 8.5 free, Malwarebytes.com and Spybot 1.6.2. I'm not going to include links, just Google these names and download from the parent company or organization, not some unknown site. Schedule the jobs to run when you're not computing. Look at the logs often.

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Ten things folks still do, and shouldn't

Posted by Susan Guggenheim on 7 August 2009 | 0 Comments

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I came across this article today Ten Things Not to Do and I think it's worth posting. No customer I've visited so far has 1) backup, 2) anti-malware installed, and if they do have an anti-virus, it's not updated or configured correctly. With an hour of tech support, you can save yourself the three hours minimum it takes ANY support person to clear viruses/malware. And lately, I'm seeing more and more that folks are losing data because the infections are so bad, I have to reinstall. Data recovery is expensive, I can hook you up with a FREE online backup service (up to 2GB, unlimited is a minimal monthly cost). And get a good surge protector! That $25 will pay itself back ten-fold. Just my two cents of experience with thunderstorms!

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Anti-virus Procedure

Posted by Susan Guggenheim on 14 July 2009 | 0 Comments

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Every machine I look at recently has viruses and trojans installed, that are not getting picked up by their anti-virus software. What can you do? First, update Windows and other popular products automatically. Use an anti-virus like AVG or Norton or Trend Micro, but also install and configure anti-malware and anti-spyware software. For more information, read this article: How to Secure Your PC Gizmo doesn't like the idea of using three products, but unless you know how to reconfigure rights on specific applications, as he recommends, then I say use the three products. Is this 100% effective - no, but it will help.

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